This course is for NHS and Healthcare workers, or those wishing to move into the Health and Social Care field. For security staff, please see our PMVA Refresher for Healthcare Security Officers course.
By the end of this course, candidates will be able to:
- Highlight Legal Responsibilities
- Understand Reasonable Force
- Understand ethical considerations of physical intervention
- Identify possible causes of violence + aggression
- Know the stages of the assault cycle + what each stage means
- Be able to identify behaviours of concern
- Understand the different types of de-escalation strategies
- Recognise the importance of early intervention
- Understand the importance of continually assessing + evaluating the levels of risk posed by difficult / challenging people
- Select + utilise appropriate physical + non-physical strategies to manage aggressive individuals
